Player Privacy Policy
This Privacy Policy explains how Rich Royal collects, uses, stores and protects personal and technical information when you create an account, place bets, play games or otherwise use our services. We respect your privacy and describe below the types of data we handle, how we use it, your rights, and how to contact us with privacy questions.
Types of data we collect
We collect information needed to provide and secure your account, to process transactions, and to comply with legal obligations. Collection may occur when you register, make deposits or withdrawals, use our site, contact support, or otherwise interact with our services.
Personal data
Personal data includes identifiers and contact details you provide when registering or updating your profile, such as your name, date of birth, email address, mailing address and phone number. We also collect identity documents and proof of address where required for verification and anti-money‑laundering checks.
Technical data
Technical data covers information generated by your device and connection, for example IP address, browser and device type, operating system, screen resolution, language settings and session logs. We use this data to operate and secure our platform and to improve user experience.
Transactional data
Transactional data refers to account activity and financial information related to deposits, withdrawals, bets, game history and bonuses. We record payment method details as needed to process transactions, subject to security and payment-provider requirements.
How we use your information
We process data to deliver our services, maintain accounts, verify identity, process payments, prevent fraud and meet legal obligations. We also use aggregated or anonymized data for analytics and service improvement. When permitted, we may send account notifications, transactional messages and service updates.
Data protection practices
We use technical and organizational measures to protect information against unauthorized access, disclosure, alteration or destruction. Access to personal data is limited to staff and service providers who need it to perform their duties. We routinely review our security practices and maintain industry-standard safeguards for data in transit and at rest.
Cookies and tracking technologies
We use cookies and similar technologies to enable site functionality, remember preferences, analyse usage and deliver relevant content. You can manage cookie preferences through your browser settings or the cookie controls on our site. Blocking some cookies may affect site functionality.
Information sharing and third parties
We share data with third parties only where necessary to provide the service, for fraud prevention, to process payments, to comply with legal obligations, or with your consent. This may include payment processors, verification providers, analytics services and customer support platforms. We require partners to protect data in line with reasonable security standards.
User rights
You have rights over your personal data, including access, correction, restriction of processing and deletion where applicable. You can also object to certain processing activities and request portability of data you provided. The scope of these rights may vary depending on applicable law.
Access, correction and deletion
To access, update or request deletion of your personal data, please contact us. We may require verification of your identity before fulfilling requests and may retain certain information where necessary for legal compliance or to resolve disputes.
Privacy policy updates
We may update this policy from time to time to reflect operational changes. Material changes will be posted on the site with the updated date. For questions about this policy or to exercise your privacy rights, contact [email protected].